Frequently asked questions
Short answers to the questions learners ask most. Select a question to see its answer.
Getting started
Is there anything free?
Yes — at the moment every course is free, from A1 Beginner to C2 Proficient, including the weekly reviews, the exit tests and the certificates. You can try preview lessons without an account; create a free account to save your progress and take the placement check.
Do I have to take the placement check?
No. The placement check is optional. It asks short grammar, vocabulary and reading questions and suggests a course to start with. You can skip it and choose any course yourself.
Who is myedu.lk for?
myedu.lk is for adults and young adults in Sri Lanka who want to learn English step by step — from complete beginners to people who want more confidence in everyday and work situations.
Learning on myedu.lk
Can I learn on my phone?
Yes. myedu.lk works in the web browser on phones, tablets and computers — there is no app to install. Your progress is saved as you go, so you can start on your phone and continue on a computer.
How much time do I need each day?
As much as suits you. When you set up your account you choose a daily target of 5, 10, 15 or 20 minutes. Short, regular practice usually works better than a long session once a week.
Can I get explanations in Sinhala or Tamil?
Yes, in Sinhala. The courses include the Sinhala explanations from the English Self-Learning Series books: grammar rules, common mistakes, word meanings, example sentences and study tips. In a lesson, choose Explanations: සිංහල, or set it once in Settings → Learning. The lessons themselves are in English, and there is no Tamil help yet.
Payments and access
How do I pay, and in which currency?
At the moment every course is free, so there is nothing to pay. If paid courses are added later, prices will be in Sri Lankan rupees (LKR) and you pay once for a course — there is no subscription.
How long can I use a course after buying it?
Each course shows its access period on its course page and again before you pay. My learning shows the date your access ends, where it applies.
Can I get a refund?
Please read our refund policy to see when a refund is possible and how to ask for one. If something is not working, contact us — we are happy to help.
Certificates
Will I get a certificate?
Yes, for courses that include one. When you finish every required lesson and pass the required tests, you receive a certificate of completion with a unique code. Anyone, such as an employer, can check it on our certificate verification page.
The certificate shows that you completed the course on myedu.lk. It is not an independent certification of your English proficiency.
Your account and privacy
How do you use my personal data?
We use your data to run your account, save your progress and issue certificates. Our privacy policy explains the details. From your profile you can download a copy of your data or ask us to delete your account.
Other questions
How do I get help?
Send us a message on the contact page or email support@myedu.lk. Please include the email address you use on myedu.lk so that we can find your account.
Still have a question?
Send us a message on the contact page or email support@myedu.lk.